Refund Policies

Quests

All Quests have a refund deadline of 15 days from the purchase date. Quests are special programs where you start the learning adventure with some 1000+ other students on a specific date. You also have the option to change the learning mode to self pace.

Subscriptions

Subscriptions work exactly like Netflix. Some subscriptions have trial periods, and some offer a refund period. You can activate either of them and cancel anytime before the deadline at no charge.

Mindvalley Membership

You may request a refund for your Mindvalley Membership within 15 days of your initial purchase. After this 15-day period, refunds are no longer available; however, you may still cancel your membership.

If you choose to cancel, you will continue to have access to your membership until the end of your current billing cycle. Please note that renewal payments are non-refundable.

This refund policy applies only to subscriptions purchased via the web. All in-app purchases are subject to the refund policies and guidelines of the App Store or Google Play. To learn more, click here.

All Mindvalley Memberships are set to auto-renew, meaning your payment method will be automatically charged on your renewal date. You can cancel your auto-renewal at any time to avoid future charges, for more details, click here.

 

Premium Programs Refund Policy

For customers enrolled in any of our Premium Programs, refund requests must be submitted through the Premium Program Refund Form. Once the form is submitted, a Premium Customer Support or Retention Specialist will reach out to assist you with your request. You may request a refund within 15 days from the course start date.

VAT and GST Refund

You can read more about the VAT and GST Exemption HERE