A course isn't loading
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- If using mobile, try force-closing the app and reopening
My progress wasn't saved
Progress is saved automatically at the end of each lesson. If your progress seems lost:
- Check that you completed the lesson fully (reached the end) rather than just opening it
- Make sure you were signed in when you completed it: guest sessions do not save progress
A lesson video isn't playing
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- Try a different browser or device
- Disable VPN or firewall tools that may block the video CDN
I can't find a course I enrolled in
Go to your Library. All enrolled courses appear there. Use the filter to show Courses.
Content seems outdated
Course content is managed by the author. If you believe content is incorrect or outdated, use the feedback option inside the lesson to report it to the author.