Sandra isn't responding
- Check your internet connection
- Refresh the page and try again
- If the issue persists, try signing out and back in
Sandra's answers don't seem relevant to my learning
Sandra's responses improve as your learning history grows. If you're new to BlinkLearn, she has less context to draw from. Try:
- Completing a few lessons first
- Taking notes as you learn
- Telling Sandra directly what you're focused on (e.g. "I'm studying leadership: what have I covered so far?")
Sandra seems to have forgotten something
Sandra's memory is based on lessons completed, notes taken, and insights generated. If she seems unaware of something, check:
- That the lesson or content was fully completed (not just opened)
- That the note was saved (not left as a draft)
You can also view what Sandra knows in Memories.
Conversation history is missing
Conversations are tied to your account session. If you signed in on a new device, you may need to scroll up to find older threads. If threads are genuinely missing, contact support.