Incorrect email or password
Double-check that you're using the same email and password you registered with. Passwords are case-sensitive.
Use Forgot password? on the login page to reset if needed.
Google sign-in not working
- Make sure you are selecting the same Google account you used to register
- Try clearing your browser cache and cookies, then attempt Google sign-in again
- Disable browser extensions temporarily and retry
Account locked or suspended
If you see a message that your account is locked, contact support. Do not attempt to create a new account with the same email.
Signed up but can't sign in
Check your email for a verification link if you registered with email and password. The link must be clicked before your account is active.
Shared Envisioning credentials
BlinkLearn shares identity with other Envisioning products. If you've changed your password in BlinkLife or another product, use the updated password here too.