How To Reset Or Recover Your Password
What to do if you've forgotten your password and how to reset it
Written by Mindvalley Team
Updated at July 27th, 2024
- Getting Started: Account Setup, Accessing Programs &Troubleshooting
- Manage Your Account
- Payments, Refunds, Referrals & Cancellations
- Mindvalley Free Masterclasses
- Online Programs: Quests and Series
- Mindvalley Membership
- Mindvalley Mentoring
- Mindvalley Community
- Mindvalley Events
- Lifebook
- Mindvalley Coach
- Mindvalley Certifications
- Mindvalley Mastery Programs
- Mindvalley States
Table of Contents
If you have forgotten or lost the password for your Mindvalley account, there is an easy way to recover it:
Through the main login page
Through the settings page in your Mindvalley account.
Recovering Your Password through The Main Login Page
Open the Mindvalley Login Page.
Click on "Forgot password"
Please make sure that it is the email address that was used to purchase your quest, subscription, or that you used to sign up to a masterclass.
Once you have complete all the steps above.
Your next mission is to find the email in your inbox with the subject line Mindvalley: Change Password Request and click on Change My Password in the email.
Once you've entered your new password, simply click on Reset Password and you're Done!
Head back to the Mindvalley Login Page and log in with new access details.
Through the settings page on your Mindvalley account.
On Web:
Log into your account, click on the Profile Icon.
A dropdown will appear, click on My Account.
Click Settings, from your right column.
Then click on Change Password. A pop-up will appear stating We've sent you an email to update your password.
Check your inbox for an email titled" Change Password Request" as shown below and update to your new password.
On App
Follow these steps to reset your password from your Mindvalley account using the App:
Log in to your account.
Click on your Profile Icon.
Next, click Settings, Change password.
Enter your Email address to change your password.
An email will be sent to you as shown above to update your password.
Troubleshooting:
What to do if you cannot open the password reset page
When you receive the password reset email if it does not open the password reset page, your email program may be blocking our URL,
Right-click the blue change "My Password" button and then click the "Open Link in New Tab" option.
Situations why you can't log in or reset your password.
You have not logged in yet.
In this case, you need to first log into your account with your initial login details sent from us.
Please go to your email address you have signed up for that specific course and search for an email from us (noreply@mindvalley.com) with the subject line "Your Mindvalley Login Details".
In that email, you will have your username and password. Once you log in, you will be able to reset it from the profile settings page.
You could have had a typo in your email address.
It is also possible that you had a typo in your email address when you signed up for the course.
Step 1:
Search in your emails and spam/junk folder for an email from us (noreply@mindvalley.com) with the "Welcome to Mindvalley! Here are your user details" subject line.
If you are unable to find it, it's most likely that you had a typo in your email address.
If this is the case please and if you are still unable to reset your password, all you need to do is to contact our support agents by clicking the chat icon at the bottom right of this page and we will reset your password.
Information to send us:
- Please send us all the possible emails that you have
- The name of Quest / Subscription that you purchased
- The last 4 digits of your card
- We will track your account down and assist you to reset this.
- To contact our Support Team, click here.
To contact Mindvalley Customer Support team directly, please use the chat widget symbol at the bottom right of this page.