Frequently Asked Questions About Certifications
How do I contact Customer Support for Certification-related issues?
We have a dedicated support team for Certification students.
Email certification@mindvalley.com and allow up to 48 hours for a response.
Who do I contact for account, email, or payment questions?
For all account, payment, and program-related inquiries, contact
certification@mindvalley.com.
Responses are typically provided within 2–3 business days.
How long does a Certification take?
Mindvalley Certifications are a 4-month journey that includes:
Virtual learning
Coaching Labs
Live Q&A calls
Assessments
How much time should I set aside each week?
Plan for approximately 3.5–4.5 hours per week:
1 hour – Live Q&A call (or recording)
1.5 hours – Coaching Lab (live attendance required)
1–2 hours – Recorded lessons
Can I work full-time while taking a Certification?
Yes. Certifications are designed for busy schedules.
You can complete most content flexibly, but:
Coaching Labs require live attendance
Q&A calls can be watched via recordings if missed
What happens after I complete the Certification?
Lifetime access to program content and bonuses
Q&A call recordings remain available for 2 months after graduation
Can I access the Certification on any device?
Yes. All materials are accessible online via the Mindvalley platform and apps on any internet-connected device.
When are the live classes scheduled?
Details for live calls, Q&A sessions, and Coaching Labs are shared via:
Automated welcome emails after purchase
The community platform
If you haven’t received these emails, contact
certification@mindvalley.com.
Can I attend Coaching Labs with different coaches?
We recommend staying with the same Lead Coach throughout the program for consistency, but you’re welcome to join other Coaching Labs as well.
Is Mindvalley Membership included with the Certification?
No. Certifications and Mindvalley Membership are separate products.