At Mindvalley, we believe in celebrating milestones and your successful completion of a Coaching Program is one of them. As a token of recognition for your commitment and transformation, we offer a unique pendant to each of our coaching graduates. Below are some frequently asked questions to help you understand how the Coaching Graduates Pendant Distribution works.


🏅 Do I receive a pendant for each coaching program I complete?

Yes! Each coaching program has its own uniquely designed pendant, with one exception:

The Money Coaching and Business Coaching programs share the same pendant design.
If you’ve graduated from multiple coaching programs, you’ll receive a distinct pendant for each—except for overlapping designs.

How do I receive multiple pendants?

Please submit the graduation form separately for each program you've completed, using the same link we’ve provided. Even if the form doesn’t list specific pendant names, don’t worry—our system is linked to your graduation records and will automatically assign the correct pendant for each program.
 

Is there a cost for the pendant?

No. The pendant is a free gift to honor your achievement and commitment to the coaching journey.

Can I gift my pendant to someone else?

Yes, you can choose to gift your pendant. However, please note:

It will be shipped directly to you, since it's tied to your personal certification and account.

You’ll need to handle the gifting process yourself afterward.

Can I collect my pendant at a Mindvalley University event?

Unfortunately, no. We currently offer only the following delivery options:

Shipping to your home address

On-site pickup at the SuperCoach event

What shipping method is used?

Standard shipping is managed through our trusted logistics partners:

Omniva (Estonian National Post)

DHL

USPS

The carrier will be selected based on your shipping destination and the fastest available delivery option.

🔍 How can I track my shipment or check the status?

For all shipping or tracking inquiries, please contact our fulfilment partner directly at:
📧 info@cloudfactory.jewelry
Their team will be happy to assist you.

How long will it take to receive my pendant?

You can expect delivery within approximately one month from your order date:

2 weeks for production

2 weeks for shipping (time may vary based on your location)

To contact our Customer Support Team, please use channels such as WhatsApp, iMessage, or by clicking on the chat widget in the bottom right corner of the page.