How to cancel your subscription purchased via Apple or Google Play Store
Everything you need to know about cancelling your In-App subscription on Google Play or the Apple App Store
- Getting Started: Account Setup, Accessing Programs &Troubleshooting
- Manage Your Account
- Payments, Refunds, Referrals & Cancellations
- Mindvalley Free Masterclasses
- Online Programs: Quests and Series
- Mindvalley Membership
- Mindvalley Mentoring
- Mindvalley Community
- Mindvalley Events
- Lifebook
- Mindvalley Coach
- Mindvalley Certifications
- Mindvalley Mastery Programs
- Mindvalley States
Table of Contents
Canceling your subscription purchased directly through your iPhone or Android device is straightforward via the Apple or Google Play Store. Mindvalley cannot assist with cancellations initiated through these platforms, as they are controlled by Apple and Google. If you subscribed via Mindvalley.com, you can cancel directly from your Mindvalley Account, with detailed instructions available in this article.
Important Note: Uninstalling the Mindvalley App does not cancel your subscription. You must cancel it through the Apple Store or Google Play Store.
How to cancel on Google Play Store
- Open the Google Play Store app or visit play.google.com.
- Tap the menu button (three horizontal lines) in the top left corner.
- Select "Subscriptions" from the side menu.
- Choose your subscription and tap "Cancel subscription."
- Follow the on-screen instructions to confirm.
For further assistance, Google provides an in-depth guide on managing or canceling subscriptions. If you wish to refund via Google Play, here it explains more. If you cancel after being charged, you’ll still have access until the end of your billing cycle, but you won't receive a refund.
Disclaimer: Subscription plans in the app are processed via your Play Store account and will automatically renew under Google's terms and conditions. All in-app purchases on your Mindvalley account will adhere to Google Play Store's payment, subscription, and refund policies. You can manage your app subscription plans in your Play Store account settings.
How to Cancel on Apple Store/iTunes
- Go to Settings on your iPhone or iPad.
- Scroll down and select iTunes & App Store.
- Tap your Apple ID at the top, then select "View Apple ID" and sign in if prompted.
- Tap "Subscriptions" to view your subscriptions.
- Select your subscription and tap "Cancel Subscription."
For more detailed instructions, Apple offers additional guidance on managing subscriptions. If you wish to refund via Apple Store, here it explains more.
Disclaimer : Subscription plans in the app are processed via your App Store account and will automatically renew under Apple's terms and conditions. All in-app purchases on your Mindvalley account will adhere to App Store's payment, subscription and refund policies. You can manage your subscription plans in your App Store account settings.
What happens after you cancel
After canceling, you can still use your subscription until the end of the paid period. For example, if you purchase a one-year subscription on January 1 and cancel on July 1, you'll retain access until December 31and you won't be charged for the next year.
To contact our Customer Support Team, please use channels such as WhatsApp, iMessage, or by clicking on the chat widget in the bottom right corner of the page.