Here’s a step-by-step guide to help you cancel your membership, whether you’re eligible for a refund or just want to stop future payments.

🔹 Cancelling Your Subscription Without a Refund

If you’re outside the 15-day refund window or are not eligible for a refund, you can still cancel your subscription. Your access will remain active until the end of your current billing cycle.

Follow these steps to cancel:

Log into your Mindvalley Account.

Click your profile picture in the top right corner.

From the dropdown menu, select “Account.”

Navigate to the “Billing & Subscriptions” section.

Under Active Subscriptions, find your Mindvalley Membership and click “Subscription Settings.”

If you're outside the refund policy period, you’ll see a “Cancel Subscription” button only and you can click it as shown below.

 

💡 At this point, you’ll be shown a summary of the benefits you’ll lose. If you're curious about other options, you can click “Explore More Options.” Otherwise, click “Continue to Cancellation.”

 

A pop-up will appear asking you to select a reason for cancelling. Choose the one that best fits. Check the box that says:
“I understand that by canceling, I will lose access to all premium features and my progress after my current billing period ends.”

Click “Cancel Subscription” to complete the process.

✅ You’ll see a confirmation screen letting you know your subscription has been canceled, along with the date your access will officially end.

🔹 Cancelling With a Refund (Eligible Users Only)

If you’re a new user and it's been 15 days or less since your billing date, you’re eligible for a full refund. Please note that choosing a refund means immediate loss of access to Mindvalley content.

Login to your Mindvalley Account.

Click your Profile picture → My Account → Billing & Subscriptions.

Find “Subscription Settings”

In the Active Subscriptions section, locate your Mindvalley Membership.

Click on “Subscription Settings” then click "Request Refund":

If you’re eligible, a Request Refund button will be visible. Click it to begin.

 

You will have two options to choose from either “Cancel Subscription” (access remains until billing cycle ends) or

“Refund & Cancel Subscription” (full refund, access ends immediately)

Choose “Refund & Cancel Subscription” and then click on on the black button “Refund & Cancel” to confirm.
 

A pop-up will appear asking why you're canceling, please select the appropriate reason. Then, check the box confirming: “I understand that by canceling, I will lose access to all premium features and my progress after my current billing period ends.” Click the “Refund & Cancel” button to proceed. A confirmation pop-up will appear, showing that your refund has been processed, along with refund details and an estimated processing time of 7–14 business days.

🔸 Important Notes

✅ Refunds are only available within 15 days of the purchase date.

❌ Choosing the "Refund & Cancel" option ends access immediately.

⏳ Refunds typically process within 7–14 business days.

If you need further help or experience issues during this process, feel free to contact our Support Team.



To contact our Customer Support Team, please use channels such as WhatsApp, iMessage, or by clicking on the chat widget in the bottom right corner of the page.